Bjoern Neal Kirchner, a graduated economist from Munich and London universities, has 20 years’ experience in logistics and supply chain management at senior level. Shifting twice between China and Europe, he has worked in 5 countries moving along the entire supply chain. He gained experience in emerging markets and led teams through challenging SAP-implementations and post-merger integration projects. With the focus on building high performance teams, Bjoern has been engaged in various business process optimization and organisational transformation projects.
Case Study
Monday, March 03
06:30 pm - 07:00 pm
Live in Amsterdam
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In today’s competitive marketplace, the focus on customer satisfaction has never been more critical. Transforming supply chains to be customer-centric is not just a trend, but a necessity for businesses seeking to stay ahead. This session will explore the strategies, challenges, and benefits of shifting to a customer-centric supply chain model. We will delve into how aligning supply chain operations with customer needs can lead to increased loyalty, efficiency, and profitability. In this session you will learn: